FAQs

What’s in our pillows?

By |2017-05-24T03:52:15+00:00November 27th, 2012|Categories: |

Headleveler’s pillows are filled with polyester fibre, commonly found in modern duvets. Each individual fibre has air chambers that are designed to capture and store air, making your pillow more resilient. Our pillows are also hypoallergenic and machine washable. We use polyester fibre for some very important reasons. Memory foam-style pillows can get hot, aren’t washable [...]

Why do some pillows cost more than others?

By |2016-08-09T00:26:54+00:00November 27th, 2012|

When it comes to pillows, you get what you pay for. Inexpensive pillows need to be replaced often, sometimes can’t be washed or dried and don’t usually come in a large variety of thicknesses — meaning you only really have a few options and are more likely to get something that’s really not ideal for you. [...]

How do I take care of my Headleveler pillow?

By |2017-05-24T03:52:15+00:00November 27th, 2012|Categories: |

Keep your pillows at their most comfortable by refluffing them daily. All you need to do is vigorously knead or compress each pillow diagonally two to three times in each direction. To wash your pillow in the washing machine, use the delicate/hand-wash cycle. Use a small amount of mild liquid detergent and wash and rinse in [...]

How fast will I get my order?

By |2016-08-09T00:37:26+00:00November 27th, 2012|Categories: |

For Canadian customers: We typically mail out our pillows the day after your order is placed using Canada Post’s expedited shipping option. Delivery times can vary depending on your location. Please allow 3–5 business days for delivery. For American customers: U.S. orders are shipped via USPS.. Please allow 3–5 business days for delivery. For international customers: [...]

What is your return policy?

By |2017-05-24T03:52:00+00:00November 27th, 2012|Categories: |

We want you to be happy with your purchase.  However, given the personal nature of our products, we accept returns and exchanges only if the pillow package has not been opened in any way and the safety seal is intact and not broken. Please try the pillow on YOUR bed BEFORE opening the pillow package. No [...]